Saturday, August 11, 2007

Almost forgot...the Best Buy Saga...

In case you are wondering about the continuing saga with Best Buy, here is the latest: Yesterday they FINALLY admitted that the hard drive was destroyed :( very sad. Funny, but the corporate rep who hung up on me last Friday had a different attitude yesterday. They are willing to work with us to compensate us for our loss. Hmmmm. However, any claims over $1000 have to go thru their legal department, so the negotiations on compensation have just begun. 2 years worth of data, including all of our pictures??? It's hard to put a price tag on that.

3 comments:

Anonymous said...

Did you have your pictures backed-up somewhere else??

Tricia

Sheri said...

No!!!! Live and learn! Thank goodness I had just printed out 2 years worth of pictures. I missed some of them, but have most of them, but that's all I have -- the prints. Hopefully I never lose those prints! Backup everything!!!

Unknown said...

Looks like you might make good use of your previous negotiating experience.
Mom